Contact Altermost Support
Get in touch for trusted Disability Support
At Altermost Support, we are here to help you access reliable and compassionate Disability Support across Shepparton and the Goulburn Valley.
Contact us
Get Started Today With Altermost Support
Whether you are a participant, family member, carer, or support coordinator, our team is ready to answer your questions and guide you through your next steps.
We understand that reaching out can feel overwhelming. That is why we provide clear, friendly, and respectful communication to ensure you feel supported from your first enquiry.
Get in touch
- 0423 391 553
- info@altermostsupport.com.au
- Shepparton and Goulburn valley area
Our process
What to Expect
When you contact Altermost Support, our team will take time to understand your needs, preferences, and goals. We listen carefully so we can recommend suitable supports that align with your NDIS plan.
We also assist with understanding funding categories, eligibility, and service options, helping you move forward with confidence and clarity.
Local support
Our Service Areas
We proudly provide Disability Support throughout Shepparton and the wider Goulburn Valley region. Our local knowledge allows us to deliver responsive services and connect you with community resources.
If you are unsure whether we support your area, please contact our team and we will be happy to assist.
Helpful answers
Frequently Asked Questions
At Altermost Support, we understand that choosing the right Disability Support provider comes with many questions. Whether you are new to the NDIS or reviewing your current services, having clear and reliable information is essential. This Frequently Asked Questions section has been created to provide helpful guidance on our services, processes, and approach to care. If you cannot find the answer you are looking for, our friendly team is always available to offer personalised support and advice.
What types of Disability Support do you provide?
Altermost Support provides a wide range of Disability Support services, including personal care, domestic assistance, community access, transport support, housing assistance, and social support. Our services are flexible and designed to meet individual needs, goals, and NDIS plans.
Who can access your services?
Our services are available to NDIS participants of all ages who live in Shepparton or the Goulburn Valley region. We support individuals with physical, intellectual, psychosocial, and mental health disabilities.
If you are unsure about your eligibility, our team can guide you through the process and explain your available options.
Can you help me understand my NDIS plan?
Yes. We provide guidance to help you understand your funding categories, approved supports, and service limits. We also work closely with your plan manager or support coordinator when needed.
Our aim is to ensure your Disability Support is organised, transparent, and aligned with your plan.
Do you provide support on weekends and public holidays?
Support availability depends on your individual care plan and service agreement. We offer flexible scheduling where possible, including evenings and weekends.
Please contact our team to discuss your preferred schedule and availability.
What qualifications do your staff have?
Our team includes experienced and trained support workers guided by clinical leadership from a registered nurse and mental health specialist. All staff undergo background checks, NDIS screening, and regular training.
This ensures safe, professional, and high-quality Disability Support.
